News update on the Private Health Services pilot

Having started in late October 2025, the pilot has now been running for three months. Over this period, numerous introductory consultations have been held and programmes initiated. Thanks to these numbers, we are making very good progress in testing, improving, expanding and deepening our services.

The first responses

Based on our initial conversations, we received the following feedback:

“Professional approach and interesting development”

“Pleasant conversation. Received a lot of information and was able to ask good questions. My Private Health Advisor will follow up, and then we can explore the possibilities.”

“Professional, a real 'I'll take care of you' approach.”

The initial contact with Private Health Services received an average rating of 8.7. More than 150 participants have now joined the pilot, and over one hundred care and health programs have been launched.

A health-care programme sees us support participants with wide-ranging health needs. Health-care programmes focus on medical or psychological issues that require specialist expertise, and they may include diagnostics, treatments, second opinions or guidance for various conditions. Examples of health-care programmes:

Eye care
Need cataract surgery? We have the best specialists to match your preferences and ensure fast access.

Gastrointestinal complaints (IBD)
It can be frustrating when you feel your specialist does not understand you. If you would like to talk about this, we and our partners can help you get properly prepared for it.

Mental coaching
If you're looking for additional mental support during major life changes, you can seek mental support. This can give you objective insight into what's going on and help you cope.

Health programmes

Our health programmes are designed to support you in strengthening your health. While this service is still in its early stages, we have already partnered with some excellent providers. Soon, we will be able to put together a personalised health plan with you. More details to follow. At this early stage of the pilot, we can already offer health programmes such as the following: 

Health checks and scans
Targeted medical examinations to check for things such as hereditary conditions that run in your family or if you want to proactively address potential health concerns. We will connect you with the right partner for your needs and provide expert support in interpreting results and planning any necessary follow-up actions.

Weight loss support
We can help you find the right dietitian or (orthomolecular) therapist who aligns with your values, as well as provide a broader perspective on your overall health needs.

Engaging health-care partners and validating quality of care

We are currently in the process of determining how to give our participants transparent insight into the very best health-care and health options for their specific situation or need. We are doing this by analysing extensive data, conducting research through our specialist network, and visiting and engaging with potential health-care and health partners.

Keeping track of programmes in MyHealth

Our online platform is constantly evolving. Your MyHealth account lets you not only contact us and schedule appointments with your Private Health Advisor, but also keep track of your programmes in the Vault: a personal, secure digital space containing your relevant medical information. All your appointments, sessions and other interactions as part of your programme are recorded and stored. If you have already started a programme, log in to MyHealth to view your progress.

What’s next?

If you have any questions, please do not hesitate to contact us. If you have registered but have not yet met your Private Health Advisor, we invite you to schedule an appointment via the invitation email you received. In the meantime, we will keep you posted on the latest pilot developments.